SubmitInMe.com, we strive to provide high-quality digital marketing services tailored to our clients' needs. Due to the nature of our services, we have established the following refund policy to ensure clarity and fairness.
1. General Refund Policy
All purchases of our digital marketing services are final. Since our services involve strategy, research, and implementation, we do not offer refunds once work has commenced. However, we are committed to client satisfaction and will work to resolve any concerns promptly.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- If the service has not yet started and a refund request is made within 24 hours of purchase.
- If we are unable to fulfill the service due to unforeseen technical issues or limitations from our end.
- If there is a billing error, such as duplicate payments, and a refund request is made within 7 days of the transaction.
3. Non-Refundable Services
The following services are non-refundable:
- Completed or partially completed digital marketing campaigns, including SEO, PPC, social media marketing, content marketing, and link-building services.
- Custom strategies, consulting, or any service that has required our team’s time and effort.
- Third-party fees, such as advertising budgets for Google Ads, Facebook Ads, or any other external platform.
4. How to Request a Refund
To request a refund, please send an email to info@submitinme.com with the following details:
- Your name and contact details
- Order or invoice number
- Reason for the refund request
We will review your request and respond within 5-7 business days. If approved, refunds will be processed to the original payment method within 10 business days.
5. Dispute Resolution
If a disagreement arises, we encourage open communication to resolve the matter amicably. If necessary, disputes may be escalated through appropriate legal channels.
For any questions regarding our refund policy, please contact us at info@submitinme.com.